Admin

Pharmacy 2

Client profile, analytics, calls, agents, and users.

Calls
3
Flat vs prior period
Total Duration
4m 51s
Agent Cost
$0.64
3.0% vs prior period
Avg Cost / Min
$0.13/min
Bookings
1
Flat vs prior period
Conversion
33.3%
Avg Duration
1m 37s
Spam / Abandoned
0

0.0% of calls

Overview

Call and booking trends
Calls by topic
General1
Transfer1
Booking1
Average time to booking
Avg 1.6m
Call times

Calls

Priya Patel

1m 36s

+447700900143 · Pharmacy 2

23/05/26 · 17:34General

Caller asked about weekend opening hours and was advised of Saturday collection times.

Daniel Taylor

1m 37s

+447700900290 · Pharmacy 2

21/05/26 · 13:42Transfer

Caller raised a concern about a delayed prescription and was transferred to the responsible pharmacist.

Ella Hall

1m 38s

+447700900437 · Pharmacy 2

19/05/26 · 08:47Booking

Caller booked a flu jab appointment and confirmed availability for the following afternoon.

Client profile
No logo uploaded
Active Retell agent
Users
John Smith
john.smith@pharmacy1.test
Admin
Sarah Williams
sarah.williams@pharmacy1.test
User