Admin

Pharmacy 3

Client profile, analytics, calls, agents, and users.

Calls
3
Flat vs prior period
Total Duration
5m 42s
Agent Cost
$0.75
3.8% vs prior period
Avg Cost / Min
$0.13/min
Bookings
1
Flat vs prior period
Conversion
33.3%
Avg Duration
1m 54s
Spam / Abandoned
0

0.0% of calls

Overview

Call and booking trends
Calls by topic
General2
Booking1
Average time to booking
Avg 1.9m
Call times

Calls

George Wilson

1m 53s

+447700900164 · Pharmacy 3

23/05/26 · 09:54General

Caller asked whether their medication delivery was due today and was told the driver was on the afternoon route.

Aisha Begum

1m 54s

+447700900311 · Pharmacy 3

21/05/26 · 18:59Booking

Caller checked a prescription and booked a collection time because they could only visit after work.

Jacob Wood

1m 55s

+447700900458 · Pharmacy 3

19/05/26 · 13:04General

Caller asked about weekend opening hours and was advised of Saturday collection times.

Client profile
No logo uploaded
Active Retell agent
Users
John Smith
john.smith@pharmacy1.test
Admin
Sarah Williams
sarah.williams@pharmacy1.test
User