Admin
Pharmacy 4
Client profile, analytics, calls, agents, and users.
Calls
3
Flat vs prior period
Total Duration
6m 33s
Agent Cost
$0.87
1.1% vs prior period
Avg Cost / Min
$0.13/min
Bookings
0
100.0% vs prior period
Conversion
0.0%
Avg Duration
2m 11s
Spam / Abandoned
0
0.0% of calls
Overview
Call and booking trends
Calls by topic
General2
Prescription check1
Average time to booking
No booked calls in this range.
Call times
Calls
Sophie Turner
2m 10s+447700900185 · Pharmacy 4
23/05/26 · 14:11Prescription check
Caller asked if amoxicillin was in stock and was advised to bring the prescription for confirmation.
Jack Roberts
2m 11s+447700900332 · Pharmacy 4
21/05/26 · 09:16General
Caller had the wrong pharmacy branch and was directed to the correct nearby branch.
Isla Wright
2m 12s+447700900479 · Pharmacy 4
18/05/26 · 19:24General
Caller asked whether their medication delivery was due today and was told the driver was on the afternoon route.
Client profile
Active Retell agent
Users
John Smith
john.smith@pharmacy1.test
Admin
Sarah Williams
sarah.williams@pharmacy1.test
User