Admin
Pharmacy 5
Client profile, analytics, calls, agents, and users.
Calls
3
Flat vs prior period
Total Duration
5m 32s
Agent Cost
$0.73
26.3% vs prior period
Avg Cost / Min
$0.13/min
Bookings
0
100.0% vs prior period
Conversion
0.0%
Avg Duration
1m 51s
Spam / Abandoned
1
New vs prior period
33.3% of calls
Overview
Call and booking trends
Calls by topic
Transfer1
Abandoned/spam1
Prescription check1
Average time to booking
No booked calls in this range.
Call times
Calls
Mohammed Khan
2m 27s+447700900206 · Pharmacy 5
23/05/26 · 19:28Transfer
Caller requested advice for a minor ailment and was transferred to the pharmacist for a private consultation.
Grace Walker
0m 36s+447700900353 · Pharmacy 5
20/05/26 · 15:36Abandoned/spam
Automated marketing call detected. No useful caller intent was captured.
Leo Morgan
2m 29s+447700900500 · Pharmacy 5
18/05/26 · 10:41Prescription check
Caller asked if amoxicillin was in stock and was advised to bring the prescription for confirmation.
Client profile
Active Retell agent
Users
John Smith
john.smith@pharmacy1.test
Admin
Sarah Williams
sarah.williams@pharmacy1.test
User