Admin
Pharmacy 6
Client profile, analytics, calls, agents, and users.
Calls
3
Flat vs prior period
Total Duration
6m 13s
Agent Cost
$0.82
3.8% vs prior period
Avg Cost / Min
$0.13/min
Bookings
1
New vs prior period
Conversion
33.3%
Avg Duration
2m 04s
Spam / Abandoned
1
Flat vs prior period
33.3% of calls
Overview
Call and booking trends
Calls by topic
Booking1
Abandoned/spam1
Transfer1
Average time to booking
Avg 2.7mCall times
Calls
Emily Davies
2m 44s+447700900227 · Pharmacy 6
22/05/26 · 11:48Booking
Caller asked about emergency contraception and booked a confidential consultation.
Harry Thompson
0m 43s+447700900374 · Pharmacy 6
20/05/26 · 20:53Abandoned/spam
No summary stored.
Amelia Clarke
2m 46s+447700900101 · Pharmacy 6
18/05/26 · 15:58Transfer
Caller requested advice for a minor ailment and was transferred to the pharmacist for a private consultation.
Client profile
Active Retell agent
Users
John Smith
john.smith@pharmacy1.test
Admin
Sarah Williams
sarah.williams@pharmacy1.test
User